Are you ready to hire support for your growing business? Perhaps you are a little overwhelmed with what questions you should ask when interviewing a prospect or maybe even why you should consider hiring support in the first place.
Either way, this article is going to breakdown valuable information for you so that you can make an informed decision when it comes to hiring your first (or next) support professional.
We are going to discuss the benefits of outsourcing work, potential tasks that you can delegate, where you can find quality support for your budget, and review interviewing potential candidates.
By the end of this article, you will feel confident in the direction in which you should proceed with hiring support for your business.
Outsourcing Benefits
By hiring support for your growing business, you can increase the number of tasks the company can complete on a day-to-day basis; therefore increasing productivity. Additionally, delegating tasks to a trusted professional will allow more time freedom for you as well where you can either work with more clients and expand your business or spend more time with your loved ones.
Furthermore, using online freelancers as part of your team is an excellent option because it can minimize the expense of hiring an employee and it can assist in keeping the budget low for special projects since low cost of living in other countries provides an opportunity to work with qualified professionals at the fraction of the cost it would be to hire someone in your area.
Tasks to Outsource
There are a variety of tasks that you can outsource. Such as administrative tasks, content marketing, copywriting, email or social media management, and support management, like an Online Business Manager.
Each of these roles have different responsibilities and different skills are required to complete the delegated tasks but when hiring qualified workers, they often will take less time to complete a task or project than it would if you were to do it yourself.
Time is money!
Finding Support
Finding support for your growing business doesn’t have to be difficult. Yes, you could hire someone in your local area, or offer an internship or mentorship to college students. However, if you want to find a professional that can meet your qualifications and that can work within your budget, then you’ll want to take a look at freelancing websites.
- Network with other professionals and ask for referrals for specific freelancers that can support the type of tasks you need help with for your business.
- Social Media is a powerful place to spread the news that you are looking for support and ask for referrals. You’re bound to find interested people to work with.
Importance of Interviewing
Interviewing prospective candidates that you will hire to support your business is important. The objective to interviewing candidates is to ensure there is compatibility with their personality, style, views, and beliefs with that of your business. It’s also an opportunity to gather any additional information that you are interested in knowing that wasn’t submitted with their application. Lastly, you are able to verify their qualifications and determine whether or not they are an ideal fit for your business.
Interview Questions
When it comes to interviewing your prospective support team, you’ll want to consider asking several questions; however, the ones listed below are important to ask to gain perspective and help you make the right hiring decision.
What do you consider to be your core skills and services?
The objective with this question is for the candidate to evaluate their core skills and services to communicate it to you in their words. It’s an opportunity for them to self-reflect and sell themselves to you.
How long have you been practicing these skills and services?
The objective here with this question is to determine how long you have been using your skills and providing services to businesses like yours. You want to ensure that they do have the right skills and experience to do the job and do it well.
What software and computer programs do you have experience with?
This question is important to know whether or not you will have to train them on a new program or software in order for the job to get done. This can waste time and money for your business and it would be to your benefit to hire someone with some experience in using the software and programs that you use.
What is a typical work week for you?
The objective with this question allows you to see how they structure their work day, handle tasks, and work as a freelancer. It’ll provide insights into how well they will work with you and meet your needs.
Why do you feel you are a perfect fit for this position?
With this question, it allows the candidate to sell themselves as the right person for the job. It’ll also be a clear indicator if they did their research about your business and understand the tasks they would be assigned in their position.
As you can see, there are a few things you should consider when hiring support for your business. After reviewing everything in this article, you can move confidently in the right direction to hire your dream team.
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